“I have had the pleasure to work beside Dr Ralph and Heather Millard. There were countless times that I would sit in an exam room with concerned pet parents and inform them that their loved one needed emergency surgery. I would be able to look them in the eyes and say with no hesitation that I was about to transfer their pet’s care into the best soft tissue surgeon not just in the metro area or state, but the best soft tissue surgeon for states. That is why when I had to make the choice for my dog to have airway surgery and her spleen removed it was without hesitation that I had Dr Heather Millard preform the procedures. And it is why I chose Phoenix Veterinary Surgical Specialist for my other dog to have an airway surgery a couple weeks ago. I have witness the care that both Dr Millards have toward their patients and the humans attached. They do not perceive that their job is done when the surgery is done, but they care about the after care, the owners concerns and ensuring the pet’s underlying issue has been addressed and fixed. I have seen Dr Ralph Millard fix fractures that are extensive and complex to great results. As a referring veterinarian I absolutely trust Phoenix Veterinary Surgical Specialist with the care of my patients and as a pet owner I am thrilled to have them back in Kansas City.”